Contact Us

Holiday Update

Things get pretty busy during the holidays! Rest assured that we’ll do our best to respond to your questions and requests as soon as possible. Thank you for your understanding.

If you have received Canada Post tracking information for your recent order, not to worry, your items are safely on their way. It make take up to 48 hours for Canada Post to update your tracking information.

Please note:
Due to a temporary error the email form below won't work if you're not logged into your account. Please log in to use the form, or else you can call us at 1-866-237-8289.

Email Form

This form is the easiest way to resolve your issue or get an answer to your question. We'll do our best to respond within 1 business day.

Reach us by phone

The easiest way to resolve your issue or question is using the online form.

If you still wish to speak with us, we're available 7 days a week, from 8:00 am - Midnight EST.


For store hours and phone numbers, visit the store locator page.

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Reach Us by Mail
Best Buy Canada

8800 Glenlyon Parkway, Burnaby, BC, V5J 5K3

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